Contact information

Contact Us

At Step Luxe, we pride ourselves on offering a personalised, discreet, and seamless luxury experience. Whether you are enquiring about a specific designer piece, personal sourcing, international delivery, or an existing order, our team is here to assist you.

Every enquiry is handled with care, attention to detail, and the highest level of professionalism.

Get in Touch

You can reach Step Luxe through any of the following channels:

We aim to respond to all enquiries as promptly as possible.

Live Chat Support

For immediate assistance, clients can use our Live Chat feature available on the website.

Live Chat allows you to:

  • Discuss personal sourcing requests

  • Receive guidance on availability and delivery

  • Ask questions in real time from the comfort of your home

Live Chat hours may vary depending on availability, and responses are provided on a first-come, first-served basis.

Personal Shopping & Concierge Enquiries

For personalised sourcing or concierge services, we recommend contacting us via WhatsApp or Live Chat for the most direct and efficient communication.

Please include as much detail as possible when making a request to allow us to assist you effectively.

We look forward to curating a luxury experience tailored to you.